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Modernize operations

Delivery Program Recovery

Health systems and vendors with a large deployment that has stalled

Led by Carmen Wiedenhoeft

Scope and deliverables

An independent read of where the program actually is versus the status reports. The three decisions needed to move the program forward, with options and costs. A reset plan with a ninety-day cadence. A steering seat for the reset quarter is quoted separately. This is the work of someone who has run a hundred-person delivery organization inside a national health system.

Confirm the fit before starting

In the introductory conversation, we’ll discuss your priorities, the systems or workflows involved, and the people needed for the work. The engagement agreement confirms the scope, responsibilities, fee, and timeline before work begins.

  • Identify the decisions the engagement needs to support.
  • Agree on access, inputs, and client responsibilities.
  • Confirm the deliverables and how they will be reviewed.
  • Identify any specialist or implementation work that requires separate scope.

Discuss your next priority.

Tell us what needs attention. In a 30-minute introduction, we’ll discuss your situation, relevant engagements, and possible next steps.

Arrange a 30-minute intro